Frustrated by their experience with other service providers, a group of Chicago-based attorneys came together almost a decade ago determined to create something better. iCopy has been committed since day one to a law firm-first service philosophy - "by attorneys, for attorneys."​ After mastering the intricacies of local legal processes and developing systems designed to shrink turnaround, it was time to take service to the next level.

After countless conversations with attorneys, paralegals and legal assistants alike - Nimbus is the combination of technology and service that answered the question "what do you wish your records retrieval partner could do?"​

Legal Tech

iCopy

iCopy's headquarters in Chicago, IL, United States

Bridgette Ferraro

Nicholas Luthy

Jennifer Mortensen-Sullivan

This department provides organizational and logistical support to ensure efficient office operations.

Administrative Support

This department focuses on strategies to acquire backlinks and enhance website visibility through various outreach and content creation efforts.

Link Building

This department focuses on managing and coordinating case-related activities to ensure effective service delivery and support.

Case Management

This department provides strategic direction and leadership for the organization.

Executive Leadership

This department manages all aspects related to employee relations, benefits, and organizational culture.

Human Resources

The Operations Team at iCopy is integral to ensuring the seamless retrieval and processing of legal records through the Nimbus platform. This team, comprising Records Processors, a Senior Processing Manager, and a Director of Operations, oversees the end-to-end management of records retrieval, from initial request to final delivery. They focus on optimizing workflows, maintaining high service standards, and resolving any logistical challenges to uphold iCopy's law firm-first service philosophy.

iCopy

Org chart

Teams

Administrative Support

Link Building

Case Management

Executive Leadership

Human Resources

Operations Team

Offices

iCopy

Org chart

Teams

Administrative Support

Link Building

Case Management

Executive Leadership

Human Resources

Operations Team

Offices

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