ICSolutions equips our correctional agency partners with the most sophisticated technology available to meet the challenges of today’s corrections environment. In addition to our flagship ENFORCER® inmate telephone system, ICSolutions offers video visitation, inmate tablets, secure email, mail scanning, and digital grievances and forms, along with robust intelligence gathering tools. 

Moreover, our innovative programming includes free and ongoing communication options and educational opportunities for inmates. These valuable programs foster safer correctional environments and prepare incarcerated individuals for successful reentry into their communities.

ICSolutions is proud to support the nation's largest correctional agency, the Federal Bureau of Prisons, where we were awarded a 15-year contract to provide our secure and reliable communication services to 160,000 inmates in 122 locations. Our client base also includes eight state Departments of Corrections and hundreds of city, county, and regional correctional agencies across the U.S.

Law Enforcement

Messaging & Communication

Rehabilitation

Telecommunications

ICSolutions

ICSolutions' headquarters in San Antonio, United States

Przemysław Jesionowski

Mike Kennedy

Carsten Griffin

George L.

The System and Network Administration team at ICSolutions ensures the seamless operation, security, and reliability of the company's technology infrastructure. This includes maintaining and optimizing network performance, managing and securing Linux systems, overseeing database administration, providing technical support, and ensuring endpoint security for both internal operations and client-facing services such as the ENFORCER® inmate telephone system, video visitation, and other digital communication tools. The team plays a crucial role in upholding the robust, secure, and reliable communication services vital to ICSolutions' national correctional agency partners.

System and Network Administration

The Engineering Team at ICSolutions is responsible for developing, maintaining, and optimizing the company’s sophisticated technology solutions tailored for the corrections environment. This includes enhancing the ENFORCER® inmate telephone system, video visitation platforms, inmate tablets, secure communication services, and intelligence gathering tools. The team works collaboratively to ensure the scalability, security, and reliability of these systems, supporting various correctional agencies and fostering successful inmate reentry programs.

Engineering Team

The Sales and Account Management team at ICSolutions is responsible for developing and maintaining relationships with correctional agency partners. This includes negotiating contracts, implementing our technology solutions such as the ENFORCER® inmate telephone system, video visitation, and inmate tablets, and ensuring client satisfaction through ongoing support and communication. The team works closely with agencies to customize solutions that meet their unique needs, driving both new business and the success of long-term partnerships.

Sales and Account Management

The Information Technology team at ICSolutions ensures the seamless operation and security of our sophisticated correctional technology solutions. This includes managing and supporting the ENFORCER® inmate telephone system, video visitation platforms, inmate tablets, secure email, and digital services. The team is responsible for maintaining robust IT infrastructure, implementing security protocols, and optimizing technology to meet the needs of correctional facilities, fostering safer environments and aiding inmate rehabilitation and reentry.

ICSolutions

Org chart

Teams

System and Network Administration

Engineering Team

Sales and Account Management

Information Technology

Offices

ICSolutions

Org chart

Teams

System and Network Administration

Engineering Team

Sales and Account Management

Information Technology

Offices

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