iCXeed is a business process innovator specialising in contact centre services delivery and CX digital journey orchestration.
 
We are unique in training our frontline EXPERTS to implement, optimise, and orchestrate AI and the latest in digital CX solutions to deliver innovation that reduces operating costs and eliminates customer friction in the process.
 
iCXeed teaches our experts analytics techniques, process improvement methods, digital worker training and citizen development skills in optimising your customer’s total experience not just their service experience.  
 
Our experts are the higher calibre CX talent you need to future-proof and accelerate your digital growth aspirations.

iCXeed

iCXeed's headquarters in Makati, Philippines

Arthur Nowak

Ryan Rayner

Rain Abueg

This department focuses on building and implementing cloud-based solutions and applications.

Cloud Development

This department oversees the planning, execution, and completion of projects, ensuring that objectives are met on time and within budget.

Project Management

This department focuses on creating, testing, and maintaining software applications and systems.

Software Development

This department focuses on ensuring client satisfaction and fostering positive relationships to enhance customer engagement and retention.

Customer Success

This department focuses on evaluating business processes and requirements to support decision-making and operational efficiency.

Business Analysis

This department focuses on managing and optimizing cloud infrastructure and deployment processes.

iCXeed

Org chart

Teams

Cloud Development

Project Management

Software Development

Customer Success

Business Analysis

Cloud Operations

Offices

iCXeed

Org chart

Teams

Cloud Development

Project Management

Software Development

Customer Success

Business Analysis

Cloud Operations

Offices

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