Chris Goodbread

Chris Goodbread has a diverse work experience spanning various industries. Chris began their career as a Team Leader at Regal Entertainment Group in 1998. Chris then served in the US Army National Guard as a Transportation Corp and Class A vehicle operator from 2000 to 2004. After that, they worked as the Chief Technology Officer at an art gallery from 2003 to 2005.

Chris then transitioned into the retail industry, starting as a Sales Associate at Best Buy from 2005 to 2006. Chris then became a Business Sales Professional at Best Buy from 2006 to 2008. Following that, they joined Geek Squad as a Counter Intelligence Agent from 2008 to 2012.

In 2012, Chris joined Apple and held various roles throughout their tenure. Chris started as a Genius and worked in that position for ten years until 2022. In 2017, they took on the additional role of a Technical Advisor and acted as a Lead Genius for a team of At-Home-Advisors. In 2020, they served as a WebEx Virtual Host. From 2020 to 2021, they became a T1 Mac+ Chat Advisor and Mentor and Instructor, providing global hardware, Mac, iOS, and Apple Services support. Chris also worked as a Training Specialist during this time.

In 2021, Chris transitioned into the role of a Technical Program Manager at Apple, where they were responsible for developing a comprehensive training program for data center workers. Chris collaborated with cross-functional teams to create training materials and project plans.

Most recently, in 2022, Chris joined ID.me as a Technical Support Analyst and then quickly progressed to the role of Technical Support Lead. In this position, they provide front-line support to end users on various technical issues and coordinates hardware setup and new hire equipment training.

Overall, Chris Goodbread has demonstrated a wide range of technical expertise, leadership skills, and customer service experience throughout their career.

Chris Goodbread attended St. Petersburg College, although the specific dates and details of the degree and field of study are unknown. From 1996 to 2000, they studied at Largo High School and obtained a general degree with a focus on general studies. In terms of certifications, in February 2012, they received the ACMT Mac Service Certification Exam from Pearson VUE. Additionally, they obtained the Confluence Fundamentals Badge from Atlassian in August 2023.