ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has 66 million members with over 145,000 new subscribers joining daily, as well as partnerships with 29 states, 10 federal agencies, and over 500 name-brand retailers.

Cyber Security

Internet

ID.me

ID.me's headquarters in McLean, VA, United States

This department oversees the efficient functioning of operations across various sites and manages member support services.

Operations Management

The Engineering and Technical Development team at ID.me plays a crucial role in building and maintaining secure, scalable identity verification solutions. This diverse group of engineers, architects, and analysts collaborates to enhance the platform's functionality, optimize cloud infrastructure, and ensure the highest standards of security within the digital identity ecosystem, ultimately facilitating seamless user experiences across various sectors.

Engineering and Technical Development

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

The Fraud and Risk Management team at ID.me is responsible for identifying, analyzing, and mitigating fraudulent activities within the digital identity network. This team employs advanced data analytics, cybersecurity measures, and compliance protocols to protect user information and maintain trust. By collaborating with various stakeholders, they ensure secure identity verification processes and address emerging threats in real-time, safeguarding both users and the company's integrity.

Fraud and Risk Management

The Leadership Team at ID.me is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to drive growth and innovation in digital identity solutions. This diverse team, comprising experts in finance, engineering, product management, compliance, and customer experience, collaborates to enhance operational efficiency, foster partnerships, and elevate member engagement while maintaining a secure and trustworthy identity verification system.

Leadership Team

The Customer Success and Support team at ID.me is dedicated to ensuring a seamless user experience by providing timely assistance and guidance to both individual users and enterprise clients. They address inquiries, resolve issues, and foster strong relationships with partners, including government and retail sectors, to enhance customer satisfaction and promote effective utilization of ID.me's secure digital identity services. This team plays a crucial role in driving customer engagement and loyalty, contributing to ID.me's growth and commitment to simplifying online identity verification.

Customer Success and Support

The Sales and Marketing team at ID.me is responsible for driving revenue growth and expanding the company's market presence. They engage potential clients through targeted outreach, develop strategic partnerships, and manage advertising campaigns to promote ID.me's innovative digital identity solutions. This team plays a crucial role in building relationships with key stakeholders across sectors, ensuring effective communication of the value proposition to both public and private entities.

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Other teams

Engineering and Technical Development

Software Engineering

Fraud and Risk Management

Leadership Team

Customer Success and Support

Sales and Marketing