Jonathan Caines

Jonathan Caines has worked in the technology industry since 2007. In that time, they have held multiple roles in various companies. In 2007, they were the Head of Technology at Appius, a digital agency. At Appius, they were the technical lead and co-architect of the Highways Agency's I.T. system. In 2010, they were an ICT Consultant for Decovar Orient (Royal Court of Bahrain). In 2012, they founded Klaptrap, a web, search, and social company. At Socialbakers.com in 2014, they were a Sales Engineer and Social Media Consultant. From 2016 to 2021, they held various roles at Experian Asia Pacific, Performance Asia, and Appius. In 2021, they became an Engagement Technology & Analytics Consultant at Appius. Finally, in 2022, they are the Head of Customer Success and a Technical Account Manager at ID Ward.

Jonathan Caines' education history consists of a BTEC HNC (Dist) in Computer Studies from Bath College, which they completed between 1992 and 1994. Prior to that, they attended Frome Community College from 1985 to 1988, where they obtained A Levels & O Levels in various subjects. Jonathan also attended Budmouth Academy (formerly Westham Secondary) from 1983 to 1985. Additionally, Jonathan has obtained several certifications, including Customer Onboarding Masterclass from Sales Impact Academy in June 2022, Take a More Creative Approach to Problem-Solving from LinkedIn in September 2020, Workshop Facilitation from LinkedIn in September 2020, Design Sprint Masterclass from AJ&Smart in June 2020, Design Thinking: Implementing the Process from LinkedIn in June 2020, Design Thinking: Understanding the Process from LinkedIn in June 2020, Google Ads Display Certification from Google in January 2022, and Google Ads Search Certification from Google in January 2022.