Jon Warren, MBA, currently serves as a Senior Customer Success Manager for Enterprise at IDC since February 2023. Previous roles include various positions at TechnologyAdvice, where responsibilities spanned from Client Success Coordinator to Account Manager, and as an Account Manager at BEST Crowd Management. Warren also has experience in the sports industry, notably as the Manager of Guest Services for the Nashville Predators, where management of large teams and customer service excellence were key responsibilities. At Western Kentucky University, Warren advanced from Director of Ticket Operations to Assistant Athletic Director, overseeing all aspects of athletic ticketing operations. Educational credentials include an MBA from the University of Illinois Urbana-Champaign, a Master of Science in Recreation and Sport Administration, and a Bachelor of Science in Sport Management, complemented by a certificate in Hospitality and Tourism Management from Florida Atlantic University.
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