Lisa Jacques is a seasoned professional with extensive experience in customer success and account management. Since September 2006, Lisa has served as a Senior Customer Success Manager and Inquiry Analyst at IDC, where responsibilities include supporting technology vendors with their IT research needs. Additionally, as an Analyst Account Manager, responsibilities involved assisting investment bankers and equity research analysts within the Wall Street community with their research requirements. Prior to IDC, Lisa worked as an Account Manager at Gustin Advertising from 2004 to 2006, managing and executing advertising campaigns for fifty clients weekly and developing relationships to meet marketing goals. Lisa holds a Bachelor's degree in Marketing from Johnson & Wales University, obtained between 2001 and 2004, and attended Cranston High School West from 1995 to 1999.
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