Michelle Morgan is an experienced industry analyst and research manager at IDC, specializing in customer experience technology within sales organizations since March 2021. Morgan has a history of leading research initiatives, custom consulting projects, and market analysis in previous roles as an independent business owner at Tabor Consulting and director of research at GfK. Extensive experience at Nielsen includes managing multimillion-dollar media projects and collaborating with Facebook on research insights. Earlier career experience as a research analyst at theUEgroup laid a foundation in participant recruitment and data analysis. Michelle Morgan holds a Master of Arts in Psychology from Santa Clara University and a Bachelor of Arts in Psychology from San Francisco State University.
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