Nick Gartner is an experienced professional in customer success and operations management, with a comprehensive background in enterprise account management and software procurement. At Benefitfocus, Nick oversaw 14 enterprise accounts, managing more than $18M in annual recurring revenue and leading cross-departmental teams to enhance project execution. As Operations Manager at One Seed, Nick focused on business profitability and managed key client relationships, including Walmart and Amazon. In a role as Senior Consultant at Vendr, significant savings were achieved on software procurement spending totaling over $26M. Nick also held positions as Director of Operations at Gotcha and Senior Enterprise Account Manager at Adwerx, where a $15M client portfolio was managed, yielding a 97% retention rate. Currently, Nick serves as the Director of Enterprise Software Sourcing Strategies at IDC, following an academic background with a Bachelor’s Degree in Business Administration/Marketing from Monmouth University.
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