Scooter Joyce

Scooter Joyce is a seasoned IT professional with extensive experience in technical support and administration. Since March 2005, Scooter has worked as a Senior Information Technology Support Specialist at IDC Research, where responsibilities include desktop support and administration of Office 365, managing Active Directory and LDAP accounts, and providing primary support for Outlook, Skype for Business, and Outlook Web App within IDC North America. Prior to this role, Scooter held positions as a Senior Desktop Support Specialist at Sun Life Financial from October 1992 to April 2002 and as a Datacom Technician II at Lotus Development from 1989 to 1992. Scooter holds an Associate Degree in Recreational Leadership from Quinsigamond Community College and Massachusetts Bay Community College.