Craig Coe is an experienced operations and customer success professional, currently serving as an Operations & Analytics Specialist and Customer Success Manager at Ideagen since February 2022. In this role, Craig acts as an advisor and key point of contact for multiple customer accounts, collaborating with sales teams to enhance client retention and satisfaction. Previously, Craig held roles such as Renewal Account Manager at The Access Group and Sales Specialist at Domestic & General, focusing on customer relationship management and high-performance sales. With a career that began at Sytner Group, where Craig progressed from Internet Sales Executive to Ferrari Specialist and Audi & BMW Business Manager, Craig has consistently prioritized exceptional customer experiences and team leadership. Craig holds a BA (Hons) in Business and Operations Management from Nottingham Trent University.
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