Lloyd Dunse

Lloyd Dunse is an experienced service management professional currently serving as Service Manager at Ideagen since November 2022, with a strong focus on service processes and improvement. Prior to this, Lloyd held roles at Santander UK, including Service Design Manager and Service Manager, where responsibilities encompassed service acceptance, operations, and governance. Lloyd's earlier experience at Opus Energy included several managerial positions, overseeing third-party applications, change management, and IT service delivery. With a foundational background in IT and change control management from various positions at Home Retail Group PLC and Weekenders UK Ltd, Lloyd possesses a robust skill set in optimizing IT services and enhancing operational excellence. Lloyd’s education includes an NVQ Level 2 in Automobile/Automotive Mechanics from Wolverton College.