Mark Fuller

Mark Fuller is an experienced professional in customer experience and success, currently serving as the Head of Customer Experience, Head of Customer Success, and Customer Services Director at Ideagen since January 2016. Fuller focuses on delivering a consistent customer experience and ensuring that Ideagen Coruson meets clients' business needs in their journey toward operational excellence. Previously, Fuller held the position of Customer Services Director at Gael Ltd, where responsibility included managing a worldwide account strategy and enhancing customer support. Past roles also include Founding Director and Professional Services Consultant at Qmach Associates Limited, Refinery Operations Manager at ADM, and Systems Integrator and Automation Engineer from 1987 to 1998, demonstrating a strong background in quality management, operations, and system integration across various industries.