Jasmine Monteiro

Jasmine Monteiro, MBA, is an experienced professional in customer success and financial operations, currently serving as the Customer Success Team Lead for North America at iDeals since June 2021, where responsibilities include managing over 500 accounts and enhancing customer engagement through workflow optimization. Prior to this role, Jasmine Monteiro held various positions at SmartCo Services LLC and SmartCo Consulting and Training LLC from February 2010 to December 2020, including Financial and Business Accounts Manager, where a team was created to facilitate customer onboarding, and Sales and Activation Specialist, focusing on effective client integration following a major acquisition. Jasmine Monteiro's career began as an Administrative Assistant at both SmartCo and Chase Corporation, providing support to executive teams and managing logistical arrangements. Education includes an MBA from the Questrom School of Business at Boston University and a BA from the University of Massachusetts Amherst.