Alex Zaichenko is an accomplished technology leader with extensive experience in service delivery and technical program management across various sectors, including AI-driven solutions, cybersecurity, and e-grocery fulfillment. Currently serving as Head of Service Delivery at IdeaSoft.io since February 2025, Alex previously held positions such as Technical Program Manager at Eagle Eye Networks, overseeing a major AI surveillance initiative, and Engineering Manager/Technical PM at Takeoff Technologies, focusing on robotic order fulfillment systems. Key achievements include improving CI/CD processes to reduce failure risks significantly and optimizing development teams for enhanced efficiency. Alex holds a degree in Information Technology from Kyiv National Economics University and further qualifications from GASQ.
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