Fatih ÖZLER

Fatih Özler is currently the Çözüm Merkezi ve Operasyon Yönetimi Müdürü at İdefix, where they focus on enhancing customer satisfaction and optimizing operational processes. With over three years of experience in this role, they contribute to customer experience management, dispute resolution, and strategic process development. Previously, Fatih held positions such as position at Net Call Center and project manager at Meram Elektrik, where they successfully managed call center operations and led various teams. They hold a Bachelor's degree in Economics from Kırıkkale University and have a background in Public Administration from Anadolu University.