Fiona Mallan has an extensive background in service management and consultancy, currently serving as a Client Delivery Executive at IDEMIA since August 2025. Prior to this role, Fiona was a Partnership & Service Management Consultancy Practice Lead and Senior Service Consultant at CoDigital NZ from June 2022 to February 2025. Fiona's experience includes positions as Service Delivery Manager at Dimension Data (January 2011 - July 2013), Cybersecurity Customer Lead at Datacom (August 2016 - May 2021), and Operational Delivery Manager as well as Service Delivery Manager at Gen-i (December 2008 - April 2010). Additionally, Fiona held the role of Client Services Manager at DMZGlobal (September 2007 - November 2008), and Manager - Service Management as well as Service Development Transition Lead at Sytec (February 2003 - February 2006). Fiona also worked as a Project Manager at Security-Assessment.com (July 2013 - August 2016).
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