Michell O. is a seasoned IT professional with extensive experience in support engineering and IT infrastructure management. Currently serving as a Senior Support Engineer at IDEMIA since August 2018, Michell has previously held positions as a Senior IT Support Analyst and IT Support Analyst at Metagal Indústria e Comércio Ltda. from 2008 to 2017, where responsibilities included managing Windows and Linux servers, ERP administration, firewall management, and server virtualization. Early career experience includes roles as a Junior IT Support Analyst and Computer Technician, focusing on system administration and user support. Educational qualifications encompass a Bachelor’s degree in Information Technology, alongside multiple expert certifications in Cloud Computing and IT Management from Senac Brasil.
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