Solera | Identifix serves more than 250,000 automotive technicians and shop owners in the United States, Canada and Latin America through its online Identifix DIRECT-HIT® Auto Repair Software solutions, as well as its DIRECT-HELP Live Technical Hotline service. If you don't have time to puzzle through a tough vehicle issue, visit our website at https://www.identifix.com/, or contact Solera | Identifix today at (800) 745-9649.
Identifix DIRECT-HIT® is one of the automotive service, maintenance and repair industry's largest and most reliable database of continually updated, experience-based information for what breaks on vehicles and how to fix it. In addition to over 3 million confirmed fixes and shortcut tests gathered from our live hotline, DIRECT-HIT includes genuine OEM service and repair information for unedited factory data technicians can count on. Our DIRECT-HELP Live Technical Hotline Service features OE factory-trained, ASE Master, L1 Carline Specialists standing by and ready to assist.
Identifix has been in business since 1987, is headquartered in Westlake, TX, and is owned by Solera Holdings, Inc.
About Solera
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit http://www.solera.com/.

Automotive

Solera | Identifix

Solera | Identifix's headquarters in Westlake, TX, United States

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Brandy Hanlin

Justin Ely

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