Jitender Kumar is an experienced professional in account management and technical support, currently serving as Lead Manager for RSP Account Management at Identity Digital Inc. since January 2021. Prior to this role, Jitender held various positions at Afilias from March 2005 to December 2020, including Senior Account Manager and Team Lead for Technical Support, where responsibilities encompassed liaising with TLD Registry Operators, project management, and leading a team of Technical Support Analysts. Earlier experience includes a role as Sr. Technical Support Executive at HCL Technologies BPO Services Ltd, focused on supporting DSL end users. Jitender Kumar holds a Postgraduate Diploma in Information Technology & International Business from IMT CDL Ghaziabad.
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