Kourtney Wilcox is a seasoned professional with extensive experience in customer service and administrative roles. Currently serving as a Registration Analyst at IdenTrust, Inc. since July 2014, Kourtney specializes in processing incoming mail and forms, addressing customer corrections, and managing email communications. Previous experience includes working as a Reservations Specialist at Delta Air Lines and various roles at Discover Financial Services, including bank support and collections. Kourtney's early career features positions as a Front Desk Receptionist at Henry Day Ford and a Hostess at Texas Roadhouse. Educational qualifications include a Certificate in Software Quality Assurance from Devmountain and certificates in Business Administration and Management from Canyons Technical Education Center, along with a High School Diploma from West Jordan High School.
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