James Smith

James Smith is a senior HR professional with over 15 years of generalist experience across the Publishing/Media, Retail, and Services sectors. Currently serving as the Interim Talent Director at IDEO, James leads the people strategy and talent team, driving organizational effectiveness and supporting positive employee experiences. Before this role, James was the Director of Human Resources at Penguin Random House, overseeing HR functions for a client group of approximately 500 employees. James has also held positions at B&Q and Sitel, where they developed programs to enhance employee management and engagement. James earned a Bachelor's Degree in Film and TV Studies from the University of Surrey and an Advanced Diploma in Human Resources Management from CIPD.