Katy Collins

Katy Collins has extensive experience in account management and customer service, currently serving as an Account Manager at IDERA Software since January 2012, where responsibilities include preparing and managing renewal contracts, upselling opportunities, and enhancing customer relationships to improve company profitability. Prior roles at IDERA also involved technical support administration, focusing on creating and managing technical support cases. Prior to IDERA, Katy worked as a Facepainter and Entertainer at Incredible Events, performing at children's parties and various events, and held the position of Staffing Specialist at Certified Safety Specialists, facilitating staffing for major companies in the oil and gas sector. Katy also has experience as an Assistant Travel Agent at Pearland Travel and obtained education at San Jacinto College.