Akshank Devadiga is an experienced professional currently serving as a Manager at IDfy since March 2018, where responsibilities include managing the operations department and overseeing a team of 60 VKYC officers, improving transaction handling and customer satisfaction. Previous roles at IDfy include Assistant Manager, specializing in process optimization and quality management, and Operations Team Lead. Earlier career experience includes positions as Customer Care Officer at Indiabulls Housing Finance Ltd, where assistance was provided to customers in completing their E-home loan applications, and clerical roles at SVC Bank. Akshank holds a Bachelor of Commerce degree in Accounting and Finance from Mumbai University, completed in 2017.
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