Idiomatic believes that if you can listen to your customers at scale, you will make better business decisions. Its voice-of-customer platform helps companies do just that, by using AI to identify and track all issues and trends that customers bring up in customer support inquiries, NPS survey responses, and app reviews. Idiomatic quantifies thosegranular issues so that their clients have clear, data-driven criteria for prioritizing resources in order to improve their products or services. Beloved companies like Pinterest, Slack, Instacart, and Disney rely on Idiomatic.

AI/ML

Product Management

Support Services

Idiomatic

Allan Ngei

Christopher Martinez

Deniz Kuran

Ryan Franks

Heather P.

The Software Engineering team at Idiomatic designs, develops, and maintains the company's AI-driven voice-of-customer platform. They work collaboratively to ensure the software is scalable, efficient, and capable of accurately analyzing and quantifying customer feedback across various channels. Their efforts enable clients like Pinterest, Slack, Instacart, and Disney to make informed, data-driven business decisions.

Software Engineering

Leadership Team

Software Engineering

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Leadership Team