Mark Kriesch

Mark Kriesch has a diverse work experience spanning several roles and industries. Mark started their career as a Market Research Analyst Consultant at Best Buy, where they analyzed data and made strategic recommendations to optimize category profit. Mark then joined The NPD Group as an Account Manager, leading a team at a U.S. automotive aftermarket retailer. Mark later joined Questar Customer Experience as the Director of Consulting Services, where they led a team responsible for clients' customer experience programs in various industries.

In 2017, Mark joined Digital River as a Product Manager and Senior Payments Analyst. During their tenure, they led the development, testing, deployment, and ongoing operations of the Billing Optimization services, which processed $3 billion of transactions per year. Mark utilized API, machine learning, and AI technologies and created a roadmap based on internal analytics and payment market research. Additionally, they partnered with sales and account management teams as a Client Payments Advisor, creating insights and designing competitive benchmarks for top clients.

Currently, Mark is the Director of Payments Operations at IDIQ from April 2023.

Mark Kriesch has a Bachelor of Arts degree in Business Management with electives in Math and Physics from Gustavus Adolphus College. Mark also has a degree in Postsecondary Education with a focus on Calculus from Concordia University-St. Paul. In addition to their degrees, Mark has obtained certifications including Bronze and Silver Level Certifications in Business Insights / Category Management from Delta Associates, Inc, and a Payments Boot Camp certification from Glenbrook Partners, LLC.