Susan O'Connor is a seasoned Principal Technical Writer at ST Engineering iDirect since June 2021, focusing on documentation for IP-based satellite communications, including IoT solutions and cybersecurity measures. Previously, Susan held the position of Sr. Technical Writer at Casa Systems, Inc. from October 2018 to June 2021, where documentation efforts involved 4G and 5G core networks and network management systems. Prior experience includes serving as a Sr. Technical Writer at Calix from September 2010 to October 2018, concentrating on broadband access systems, and as Lead Technical Writer at Occam Networks, Inc. from February 1999 to September 2010. Susan O'Connor earned a BA in English from UC Santa Barbara.
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