William Macedo is a Senior Engineer I in Global Customer Support at ST Engineering iDirect since September 2021, providing technical support to customers both onsite and remotely, while effectively documenting and addressing technical complaints. Prior experience includes roles as a Customer Success Engineer and Commentary Systems Tech II at Olympic Broadcasting Services during major events such as the Olympic Summer Games in Paris 2024, the Winter Olympics in Beijing 2022, and the Tokyo 2020 Games. William has a background as a Broadcast Engineer at Globo, contributing to significant projects that achieved substantial savings, along with experience in various technical and operational roles during the FIFA World Cup 2014 and previous Olympic events. William holds a degree in Electronics and Computer Engineering from the Federal University of Rio de Janeiro, along with an Electronics Technician qualification.
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