Mike Young

Mike Young, CSM, is an experienced customer success and project management professional with a diverse background in managing key accounts and enhancing customer satisfaction. Currently serving as a Customer Success Manager at iDonate, Mike oversees a portfolio of approximately 60 key accounts, facilitating onboarding and product setup. Previously, Mike operated as a Business Owner at Snack Jutsu and held positions at Wells Fargo as a WalkMe Project Manager, where project implementation was prioritized. Mike also contributed significantly at RollWorks and Varonis, achieving a 90% renewal rate while managing various accounts. Earlier in the career, Mike worked as a Customer Success Manager at WalkMe and held technical support roles at the College of Charleston. Mike holds education from ECPI University and Tri-County Technical College.