Robert Jones is a Customer Service Specialist at Idox plc since August 2015, where responsibilities include providing 2nd line support on various Idox products. Previously, at IDOX Group from 2003 to January 2015, Robert progressed from Product Manager to Integration Architect, notably earning the Idox Innovation award for designing web services for the Idox Uniform application. Prior experience includes roles as Development Manager at Anite (1998-2003), overseeing product development, and as Development Supervisor then Manager at Imasys Ltd (1990-1998), where Robert was the principal architect of a leading EDMS package. Early career highlights include positions at Philips Business Systems, ranging from Business Analyst to Senior Developer, with a foundational education in Computer Science from The University of Manchester.
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