June Pham

June Pham is an accomplished professional with extensive experience in customer service and marketing. Currently serving as the Assistant Contact Centre Manager at IDP Education Ltd since August 2019, June manages customer service operations, oversees hiring and performance evaluation, and enhances training programs. Previous roles include Acting Contact Center Team Leader, where June identified market trends and established training programs, and Customer Service Consultant, achieving multiple performance awards. Earlier experience at Tambour Vietnam as a Marketing Executive involved event management and social media strategy, along with a role as a Market Research Intern at Kusto Group, focusing on market analysis. June holds an MBA from RMIT University and a Bachelor of Business in Marketing from RMIT University Vietnam.