Dhiraj Kumar has extensive experience in the Knowledge Management industry, currently serving as Manager Operations for Knowledge Management Services at IDS Infotech Limited since May 2008. Dhiraj's expertise includes strategic planning, budgeting, resource management, and client SLA execution across various services such as Abstracting & Indexing, Thematic Research, and Data Annotation. Previous roles at IDS Infotech include Deputy Manager, Assistant Manager, Group Leader, Team Leader, and Editor, focusing on team efficiency, process improvement, and quality management. Prior to IDS Infotech, Dhiraj worked as a Sr. A&I Associate at Innodata Isogen India Private Limited, assisting research communities with publication retrieval. Dhiraj holds an MBA, a Post Graduate Diploma in Instructional Design, and degrees from Delhi University and Sikkim Manipal University.
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