David Bruza currently serves as a Product Manager at IDU Identification, focusing on bringing impactful products to life since August 2022. Previously, David held the role of Customer Success Manager, where responsibility included driving customer success and retention for a portfolio exceeding $1M in annual recurring revenue, fostering client empowerment and product adoption. David also organized the CS Bris Meetup, a community for Customer Success Managers in Brisbane, and worked as a Customer Success and Sourcing Optimisation Specialist at attract.ai, where efforts centered on enhancing customer experience and nurturing vital client relationships. David's earlier experience includes roles at Telstra, where recognition came through the Best Customer Experience award for Q3 2021 in Queensland, and at Poolwerx Corporation Pty Ltd as a Sales Development Representative. Education includes pursuing a Bachelor's degree in Computer Science at Queensland University of Technology and prior studies at The University of Queensland.
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