Veronica M.

Veronica M. is an experienced professional in disaster recovery and eligibility management, currently serving as an Eligibility Manager and previously as an Eligibilist Analyst at IEM since March 2022. Prior roles include Complaints Coordinator and Disaster Case Manager CDBG-DR at ICF, where responsibilities encompassed managing complex cases and guiding applicants through recovery processes. Veronica also held positions such as Inspector/Project Administrative at Forensic Building Science, Project Manager-Disaster Recovery at KTA-Tator, and Housing Inspector at Vanguard Emergency Management. Additionally, educational qualifications include a Master of Business Administration in Health Administration from Southern New Hampshire University and a degree in Integrative Biology from the Universidad de Puerto Rico.