Kumar R has over 14 years of experience in Business Process Management, focusing on driving SLAs, KPIs, customer service, and business transformation. They are certified in Google Ads and Amazon Sponsored Ads and have expertise in paid advertising across multiple platforms. Kumar has worked in various industries, including banking, healthcare, travel, legal aid, and e-commerce, and has held roles such as Digital Marketing Specialist at Get To Digital and Service Delivery Leader at iEnergizer. Kumar holds a Bachelor's Degree from Ranchi University.
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