Mary Ann O'Connell, CFE, is a seasoned franchise industry expert with over 44 years of experience in operations, compliance, and growth strategy. Beginning in 1979 as a partner in the first Money Mailer franchise, O'Connell progressed through various roles, including Vice President and Regional Director, significantly enhancing training systems and franchise support. As the President of FranWise since 1996, they specialize in strategic planning and franchise optimization, consulting over 200 brands. O'Connell has actively contributed to the International Franchise Association and local franchise networks while dedicating time to charitable causes. Currently, they serve as the President of Franchise Capital Exchange, connecting franchisors with private investors.
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