Melissa Chang possesses extensive experience in the fields of learning, development, and operations within the food service industry. Notable positions include serving as Operations Assistant at Taco Bell, various roles at KFC Canada and KFC US, culminating in the position of Learning and Development Leader. Melissa has held managerial roles in learning and development at KFC Canada and currently functions as Director of Education at the International Franchise Association. Additional experience includes event planning and management at Nios at 917, as well as territory and market management at GMR Marketing. Melissa holds both a Bachelor's degree and a Master's degree in Human Resources and Organizational Development from the University of Louisville.
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