Josimar Júnior

Josimar Júnior is a Senior Business Analyst at iFood, where they analyze and lead business strategies and KPIs. Previously, they served as the Customer Relationship Coordinator at Algar Tech, managing multiple customer service clusters and focusing on strategic decision-making. With over eight years of experience in operations, Josimar has held various leadership roles, including as a Manager of Operations at Vikstar Contact Center, where they oversaw significant teams and operational indicators. Josimar holds an MBA in Strategic Management of People and Leadership and a Bachelor's degree in Administration from UNIFSA.