Larissa Ribas is a seasoned Customer Experience Coordinator at iFood, drawing on her background as a journalist and three years of management experience in e-commerce. Previously, Larissa worked at Mercado Livre as a Senior Customer Service Team Leader, where they led continuous improvement projects and developed diversity and inclusion programs. Their early career began at Record TV, focusing on media production and journalism. Larissa holds a degree in Journalism from UNINOVE, where they cultivated a passion for communication and leadership.
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