Raphael Ferreira

Raphael Ferreira is an experienced professional in customer success and commercial coordination, currently serving as Gerente Customer Success at iFood since June 2018, with a focus on regional partnership expansion in Minas Gerais, Espírito Santo, and São Paulo. Prior roles at iFood include Coordenador Customer Success, Coordenador Inside Sales, and Coordenador Comercial Regional, where responsibilities encompassed team leadership, performance optimization, strategic planning, and market monitoring. From February 2015 to June 2018, Raphael held the position of Coordenador Comercial Regional at MRV Engenharia, leading a large sales team and managing sales operations and marketing strategies. Raphael began a career in business with an internship at Fundação Arthur Bernardes and holds an MBA in Business Management from Ibmec and a Bachelor's degree in Economics from Universidade Federal de Viçosa.