Renato Terry

Renato Terry has extensive experience in customer experience and management, having held various roles across multiple companies. Notable positions include Customer Experience Coordinator at iFood since April 2021, and prior roles as Customer Experience Manager and Coordinator at SmartMEI. Renato's career in customer relations began as an intern at WJ Negócios and progressed through roles such as Customer Care Analyst at Grupo NotreDame Intermédica and Account Manager at hellofood Brasil. Education includes an MBA in Strategic Management and People Development from Fundação Getulio Vargas, ongoing postgraduate studies in Project Management at FIA Business School, a degree in Marketing from Faculdade das Américas, and a degree in Public Relations from FIAM-FAAM.