Thais V.

Thais V. is a seasoned professional with over 10 years of experience in credit recovery and debt collection, specializing in banking and fintech environments. They have held several key roles, including Senior Coordinator of Collection Strategy at iFood, where they lead innovative, customer-centered recovery strategies and manage digital channels. Previously, Thais was responsible for major improvements in processes and cost management at will bank, while also contributing to strategic initiatives at Carrefour Brasil and Banco Votorantim. Academically, Thais holds a degree in Mathematics and complementary postgraduate degrees in Finance and Banking, as well as AI, Data Science, and Big Data from PUC-RS.