Brady Johnson is an accomplished leader in customer success with substantial experience across various technology companies. Currently serving as Vice President and Head of North America Success at IFS since August 2025, Brady previously held the position of Senior Vice President of Global Customer Success at Upland Software from 2023 to 2025. Earlier roles include Vice President of Global Customer Success & Revenue Operations at Alight Solutions (2021-2023) and Director of Customer Success for Azure - Americas at Microsoft (2017-2021). Brady's background also encompasses senior leadership roles in account management at Infor (2012-2017) and various customer account management positions from 2005 to 2012. Brady holds a Bachelor of Arts Degree in Business Administration & Marketing Management from the University of St. Thomas, awarded in 2011.
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