Helen Smith

Helen Smith is a seasoned professional with extensive experience in business analysis and solutions architecture. Currently serving as a Senior Solutions Architect at IFS since October 2021, Helen has previously held roles including Solutions Architect and Business Consultant. Prior roles include Data Analyst at NT Assure, Senior Business Analyst at Allvotec, and Business Analyst at Daisy Group. Helen began a career in 1997 at Phoenix, where responsibilities ranged from Business Analyst to IT Systems Tester/Trainer. Key competencies include the evaluation and documentation of business requirements and facilitation of process improvement.