Jonathan Woster

Jonathan Woster is a seasoned professional in customer success and program management with extensive experience in the telecommunications industry. Currently serving as a Customer Success Manager at IFS since January 2024, Jonathan focuses on supporting enterprise customers through software consulting services and effective relationship management. Prior to this role, Jonathan worked at Ericsson, where responsibilities included implementing an AI-based workforce management system across 44 countries as Program Director and overseeing field services as Area Director. Jonathan's earlier career included leadership positions at Sprint Nextel and Cox California PCS, with roles centered around network operations and inventory management. Educational qualifications include an M.S. in Engineering Management from The University of Kansas and a B.S. in Mechanical Engineering from Brigham Young University, complemented by ongoing technical education in software development and databases.