Kai Walterschen is a seasoned professional in customer success management with a career spanning over 17 years. Currently serving as a Customer Success Manager at IFS since September 2023, Kai previously held various senior roles at Proactis, including Senior Customer Success Manager and Key Account Manager for Supplier Sales in Europe from 2018 to September 2023. From July 2006 to July 2018, Kai worked at Hubwoo, a Perfect Commerce Company, where responsibilities included Customer Operations Manager, Adoption Consultant, Head of Supplier Onboarding Europe, and Content and Catalog Expert. Kai's extensive experience in customer success and account management is complemented by a background in education from 1 1ux.
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