Luis Miranda is an experienced ITSM Software Implementation Consultant currently working at IFS since November 2021, specializing in enhancing client processes through the Axios assyst platform. Prior to this role, Luis worked as a Solutions Consultant at Beyond20, focusing on efficiencies in the Cherwell platform. A long tenure at MSTS from April 2000 to February 2021 included positions such as Principal ITSM Engineer, where architecture of integrations and automated workflows was key, and positions that emphasized project management, application service management, and software engineering in a rapidly evolving technology landscape. Luis holds a Bachelor of Arts in Computer Science, International Business, and Economics from Blackburn College and has international educational experience from Swansea University.
This person is not in any teams
This person is not in any offices