Lujain Deen is a Site Reliability Engineer at IFS Sri Lanka, where they manage enterprise-level cloud-based application infrastructure and business operations. They bring over three years of experience in Microsoft Azure and Linux administration, along with a solid background in customer service from previous roles as a telesales agent and senior technical consultant. Lujain has demonstrated expertise in managing incident queues and Azure services, continuously improving processes and documentation. They are currently pursuing education at St. Aloysius' College.
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