Nicolas Bergeron

Nicolas Bergeron is a seasoned executive in customer services and consulting, currently serving as the Senior Vice President of Global Customer Services at IFS since March 2019, where responsibilities include leading global commercial and sales initiatives. Previous roles at IFS include Vice President of Customer Success for Southern, Western Europe, and Latin America, achieving significant revenue growth and customer satisfaction improvements, and Global Senior Director of Global Customer Services. Prior experience includes directorships at Upchain, leading the Customer Success organization, and at Software AG, where Nicolas oversaw global consulting services and achieved notable sales success. An earlier career at IDS Scheer focused on BPM and EA projects across Europe and North Africa. Academic credentials include an Advanced Masters in Open Information Systems Engineering from CentraleSupélec, a Bachelor of Engineering from Heriot-Watt University, and studies in Industrial and Mechanical Engineering from Université de Limoges.